Deliveries and Dispatch process Policy

Driveree is a food delivery app that offers customers a wide range of restaurants and menus to choose from for delivery within a set radius. Customers can pay through the app using various methods and track their orders in real time. Driveree ensures timely delivery through dispatch to the nearest available driver and provides estimated delivery times based on several factors. 

These are procedures:

• Order Placement: 
  • Customers place their food orders through the Driveree app, selecting from various restaurants and menus available in their area.
• Delivery Options: 
  • Driveree typically offers various delivery options such as standard delivery, express delivery (for an additional fee), or scheduled delivery for a later time.
• Delivery Radius: 
  • Driveree sets a delivery radius within which it operates. Orders are only accepted if the delivery address falls within this radius.
• Payment: 
  • Customers usually pay for their orders through the app using credit/debit cards, digital wallets, or other payment methods supported by Driveree.
• Dispatching Orders: 
  • Once an order is placed, Driveree dispatches it to the nearest available delivery driver.
• Delivery Time: 
  • Driveree provides customers with an estimated delivery time based on factors like distance, restaurant preparation time, and current demand.
• Tracking: 
  • Customers can track their orders in real-time through the Driveree app, from the restaurant preparation to the delivery at their doorstep.
• Delivery Confirmation:
  • Upon successful delivery, customers receive a notification confirming the completion of their order. They may also have the option to rate their delivery experience and provide feedback.
• Refund and Cancellation Policy:
  • Driveree likely has policies in place for order cancellations, refunds for undelivered or incorrect orders, and compensation for late deliveries or poor service.
• Driver Requirements:
  • Driveree may have specific requirements for drivers, including vehicle type, Working Rights and background checks to ensure safe and reliable delivery service.
• Food Safety and Quality:
  • Driveree may have guidelines or partnerships with restaurants to ensure food safety standards are met during preparation and delivery.

For the most accurate information regarding Driveree delivery policy and process, you would need to refer to their official documentation or contact their customer support directly.